Complaints: 

  • Please email us at nelondonicb.debeauvoir@nhs.net
  • Please include your date of birth and name in your complaint and try to give as much information as possible.
  • Your complaint will then be reviewed and one of our management team will get in contact with you within 72hrs. 

Contact Details For Other Services. If you wish to escalate your complaint: 

NHS England

Parliamentary and Health Service Ombudsman

The Advocacy Project - the Independent Health and Care Advocacy Services for Hackney 

Healthwatch Hackney Hackney’s health and care watchdog

The Complaints Policy - information about Hackney’s Health and Social Care Complaints Charter

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